Contact Us
We'd love to hear from you
At JouleIO, we are passionate about helping people make smarter energy decisions. Whether you have a question about one of our calculators, need help interpreting your results, or want to suggest a new tool, we are here to help. Our team is committed to providing accurate, accessible, and free energy calculators for homeowners, renters, EV enthusiasts, and anyone interested in sustainable living.
General Inquiries
For general questions about JouleIO, our energy calculators, partnerships, press inquiries, or any other matter, please reach out to us at:
Email: [email protected]
We welcome feedback on our solar panel calculators, electricity cost estimators, EV savings tools, carbon footprint calculators, and all other energy tools available on our platform. Your input helps us improve and build better resources for the sustainable energy community.
Technical Support
Experiencing a technical issue with one of our calculators? Found a bug or inconsistency in the results? Our support team is ready to investigate and resolve any technical problems you encounter.
Email: [email protected]
When reporting a technical issue, please include as much detail as possible: which calculator you were using, the inputs you entered, the browser and device you were on, and a description of the unexpected behavior. Screenshots are always helpful and allow us to reproduce and fix issues faster.
Privacy Concerns
If you have questions or concerns about how we handle data, cookies, or any privacy-related matter, please contact our privacy team directly:
Email: [email protected]
We take your privacy seriously. All calculations on JouleIO are performed entirely in your browser. No calculator inputs or results are transmitted to our servers. For full details, please review our Privacy Policy.
Calculator Accuracy & Data Sources
Our energy calculators are built using data from authoritative sources including the U.S. Energy Information Administration (EIA), the National Renewable Energy Laboratory (NREL), and the Environmental Protection Agency (EPA). If you believe any of our calculations contain an error or use outdated data, we want to know. Accuracy is fundamental to our mission, and we take every report seriously.
Please send accuracy-related feedback to [email protected] with the subject line "Data Accuracy Report" and include the specific calculator, the value you believe is incorrect, and any supporting references.
Feature Requests & Suggestions
Have an idea for a new calculator or feature? We are always looking to expand our suite of energy tools. Whether it's a geothermal heat pump calculator, a home insulation ROI estimator, a smart thermostat savings tool, or improvements to our existing solar and EV calculators, we value your suggestions.
Send your ideas to [email protected] with the subject line "Feature Request". We review every suggestion and prioritize based on community interest and impact.
Content & Copyright
For DMCA takedown requests, copyright concerns, or content-related inquiries, please visit our DMCA Policy page for detailed instructions, or contact us directly at [email protected].
Response Time
We strive to respond to all inquiries within 48 hours during business days. For urgent technical issues affecting calculator functionality, we aim to acknowledge your report within 24 hours. Please note that response times may vary during weekends and holidays.
Our Mission
JouleIO exists to democratize access to energy information. We believe that understanding your energy usage, potential solar savings, EV costs, and carbon footprint should not require expensive consultations or complex engineering software. Our free calculators empower individuals to make informed decisions about their energy future, contributing to a more sustainable world one calculation at a time.
Thank you for being part of the JouleIO community. Together, we can make smarter energy choices and build a cleaner, more efficient future.